- We want you to love any product that you buy from us and in case you are not completely satisfied with them, please drop us a mail at firstname.lastname@example.org with the subject line 'Replacements & Refunds: ' and we will get back to you.
- Refunds will be credited to the original mode of payment in 7-10 working days
- All Replacements & Refund case are considered within 15 days after date of delivery. Not applicable on fragrances.
- Following are the various cases for Replacements & Refund our expert team in white lab coats has identified:
- You received the wrong item.
- Drop us a mail at email@example.com We would get the wrong item picked up. We would send you the replacement or refund your amount.
- You opened the parcel and found the item missing!
- Drop us a mail at firstname.lastname@example.org detailing the missing item from order
- We would dispatch you the missing product or refund you the amount.
- You opened the parcel and the item is damaged
- Drop us a mail at email@example.com and attach a photo of the damaged item
- We would dispatch a fresh product asap or refund you your amount.
- You received a bad quality product.
- Drop us a mail at firstname.lastname@example.org and attach a photo of the damaged product
- We would pick up the bad quality product and send you the replacement or refund your amount.
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